Most deposits and withdrawals are processed within seconds. In rare cases, depending on your payment method, it might take up to 24 hours.
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If they take longer than 24 hours, check for a notification about a failed transaction and a refund to your account. If refunded, please try again.
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If the issue persists, please contact support at [email protected] or via chat, describing the situation and attaching any relevant documents (e.g., receipt).